Website Privacy Statement

1. Our Commitment to Privacy

Bingham Family Free Clinic (the “Clinic”) respects the privacy and dignity of everyone who visits its website, seeks care, volunteers, or donates. Protecting personal information is part of the Clinic’s mission.

This statement explains what information the Clinic collects through its website, how it is used, who may receive it, and what choices you have. It applies to https://www.binghamfamilyclinic.org and its online forms.

2. Information We Collect

The website currently offers four forms: an appointment request, a general volunteer application, a provider application, and a donation form. Depending on the form, the Clinic may collect:

• Contact information: Name, email address, phone number, and mailing address.
• Appointment information: Details needed to schedule care, such as date of birth.
• Volunteer and provider information: Skills, talents, qualifications, résumé, and statement of interest.
• Donation information: Payment-related and contact details provided when donating.

The information requested may change, and the Clinic asks only for what is reasonably needed for each form.

Website usage: The Clinic uses Vercel Analytics to understand website usage. It records page views, general location, and device type.

3. How We Collect Information

The Clinic collects information when you submit one of its online forms. Volunteer and provider applications are collected only when formally submitted. Website usage information is collected automatically through Vercel Analytics.

4. How We Use Information

The Clinic uses the information it collects to:

• Schedule appointments and connect patients with clinic services.
• Review and coordinate volunteer and provider applications.
• Process and acknowledge donations.
• Respond to questions and requests.
• Maintain and improve the website.
• Meet legal, financial, and administrative obligations.

The Clinic may share aggregate and de-identified information, such as volunteer trends, with third parties, including university partners, for planning and analysis. The Clinic does not sell personal information or use it for advertising.

5. Service Providers

The Clinic uses third-party services to operate its website and support its activities. These services receive only the information needed to perform their services:

• Website hosting: Vercel.
• Appointment requests and provider applications: Microsoft Forms.
• Volunteer applications: The Clinic’s volunteer management platform.
• Website analytics: Vercel Analytics.
• Donations: Clover and Venmo are available through the website. A Microsoft form is used to arrange wire transfers.

Clover and Venmo have their own privacy and security practices. The Clinic may also disclose information if required by law, to protect system security, or as otherwise permitted by law.

6. Access to Information

Only Clinic staff and volunteers who need the information for their roles can access information submitted through the website.

7. Security and Retention

The Clinic uses reasonable administrative, technical, and organizational measures to protect information against unauthorized access, disclosure, alteration, or loss. However, no online system is completely secure, and the Clinic cannot guarantee absolute security.

Information is kept until you ask the Clinic to delete it. Some records may need to be retained longer when required by law.

8. Your Choices and Requests

You may request access to, correction of, or deletion of information you submitted through the website. The Clinic may need to verify your identity before fulfilling a request. Some records, including health-related records, may need to be retained as required by law.

To make a request, email info@binghamfamilyclinic.org.

9. External Websites

The website may link to external organizations or resources. The Clinic is not responsible for their content, privacy, or security practices. Once you leave the website, the external website’s policies apply. The Clinic encourages you to review those policies before sharing information.

10. Changes to This Statement

The Clinic may update this statement as its website, practices, or applicable laws change. Updates will be published with a revised date.

11. Contact Information

Questions or requests about this statement or your information may be directed to: